Transferring the Skills of a Tester into new roles

So, I've been in the field of testing since 1997, when I joined GEC Marconi CIS as a graduate.  It's a field I have enjoyed, and one that has used many of my skills developed in my Physics degrees.  It has also been a driver to learn new skills - formally and informally of all types.  I have not, however, always been in pure testing roles.  There have been many opportunities for me as a consultant, and as a business person, to try my hand at different things and what has been particularly interesting for me has been how consistently I have found the core skills, and thinking processes, of a tester to be relevant in these new roles.

So, what sort of roles have I been involved with?  Quite a few really......
I've been a Graduate Test Analyst, Test Analyst, Team Leader, Test Manager, Programme Test Manager, Business Analyst, Business Project Manager, Project Manager, Adviser, Subject Matter Expert, Infrastructure Manager, Head of HR, Operations Manager, Managing Director, Chairman of the Board, Non Executive Director and quite a few more besides!

With different roles I've been asked to go to different countries, and so far I've had the privilege to have the opportunities to work in the following: England, Scotland, Wales, France, Poland, Belgium, USA, Spain, Romania, Egypt, Israel, Switzerland & India.

And in the midst of all this, I've found the following to be very helpful:

• Test to Prove Requirements - Knowing what you are expecting to see, looking for it, examining differences and looking for what's behind those differences.  As relevant in the board room, looking at governance, as it is in test execution.
• Root Cause Analysis - In fixing problems, you are most efficient and effective if you can find the root cause / first place of the issue and then correct from there.  This is a core component to governance, to business and systems analysis as much as it is to defect management on a software project
• Planning - As they say in Diving - Plan your Dive and then Dive your plan!  Test Plans are bread and butter to a good tester - even if those plans are on the back of an envelope, or a set of exploratory charters.  The skills to plan testing well, to look at Risk Based Testing and Failure Mode Analysis are all transferable into wider planning and strategic planning related to businesses or projects.

So, these are just three of the transferable skills - but they are very useful ones, and they've been helpful to me across many of my roles.  I had formed some seeds of these skills in my education and degree courses, but it was through my structured test training, conferences and on the job experience where I gained most of my insights and practical experience.  From there, I used these skills when faced with new challenges, and found that they worked!

Many people see Testing as a dead end.  Many people who go into testing do so out of 'fate' or 'luck' or just 'fell into it' as I did.  But what many people, as yet, don't recognise - either inside our industry or outside of it - is that it can and does provide opportunities, skills and experience that are fitting and indeed very useful for wider business roles.  It is rare for someone in a testing career to be promoted through to senior management and board directorship roles, and if they do so then it will be within a testing capacity.   This need not be the limit of our horizons!  Test professionals are more than capable of other things - my career to date is a case example. 

I plan to explore this area a little more and to find other examples of how professionals in our field have moved on to other and different roles.  It will be interesting to see what skills they have found transferable and what gaps they had to fill.

Farewell 2011 and welcome to 2012

As we come to the end of what has been a really wonderful 2011 for me personally, I wanted to take a moment to update my blog! There's not been much of this over the year, and I feel that I've missed out.

Sure, the Twitter and the facebook activity has been high, but the blogging is where I let my brain think through some more involved topics and I'm really not doing enough of that. Certainly not for my own liking and certainly not for a person who is in the role of a Chairman.

So, what has been keeping me so busy? On the personal front, the journey this year has included some very happy times:

• Graduated from the Exeter MBA course in January
• Got married in April
• Took a two month sabbatical over April and May - spending loads of lovely time in the US and Spain, with Lisa
• The arrival of our amazing daughter, Sofia, in September was a true blessing
• Finding, buying and now moving into our new family home in December :)

There's been quite a lot going on really! The business has also been exciting, and we've moved forward in all of the TCL entities this year. Engaging with new Clients, being involved in the exciting journey with uTest and growing as a group to more than 125 people. All brilliant stuff.

I'm just about to go into the final staff review of the year, but before I go I wanted to leave you with a link to the interview I did this year for Global Entrepreneurship week. I actually did the presentation for the University of Exeter via Skype, from the uTest offices in Boston. We put this film together ahead of the day just in case there were any connectivity issues. As it turns out it all went pretty well on the day, but I didn't want the film to go to waste and we've included it on our Youtube channel. Here you go:

And so, last things last.....sometimes people ask me what drives me, and what drives TCL. I don't always share things like this; it's part of my only child approach to communication I'm afraid, but I've been encouraged by others who are more adept in this field than me to 'let it out', and what better place to start than here.

For me, I have a very great passion for testing and for making it a much more professional discipline that it is currently. I believe in innovation & efficiencies, I believe and enjoy creativity and building things - despite my disruptive tendencies - and this brings me to what drives us:

"We want to take testing to a new level. A professional discipline that is consistently recognised for its value."

"Through our endeavours we will ensure that testing is no longer perceived to be the 'Poor Cousin' of the IT industry. It will have a genuine seat at the table."

And with that I want to wish you all a Merry Xmas, Happy Holidays and I look forward to being on here again soon. My topic for January will be: using testing skills in other areas. Some reflections on my work around strategies and board development - both at TCL and other companies.

Stew

Sabbaticals!

Well, despite all the great intentions of my last Blog post I didn't manage that much in the blogosphere over the last few months. One of the reasons being that I have had a wonderful sabbatical for two months. Today is in fact my first day back to work.

In the two months I got married, spent a month in Boston, spent two and a bit weeks in Spain and had some fun at home too along with sorting out the house and garden in readiness for summer. A wonderful experience, all the better for sharing it with Mrs Noakes! I had never thought of taking a sabbatical and I now, in retrospect, really wonder why. It's such a great concept - if managed correctly, and one that has brought a great deal of change, rest and enjoyment.

Two months was a good length of time, but three would have been better! Seriously, while money for such a thing is tricky to manage, a third month would have been amazing. Perhaps 6 months as some people do would be almost impossible to return from - depending on the nature of what you do with the time.

For me, having spent 11 years at the helm of TCL - from bedroom floor start up to where we are now - it was a brilliant opportunity to take stock of life and self, and reflect on aspects good and bad of the journey to date. The next phase of the journey for me and for TCL is not yet fully defined, but there are a lot of thoughts and options working there way into a decent plan over the next few weeks. Let's see where it all goes.

As for sabbaticals, I highly recommend them if you have the opportunity. My learning would be to always budget at least 50% more than you thought in terms of time and cash, and also have a good contingency fund available too! With more time at your disposal it's so easy to spend more money :)

MBA Dissertation : Being part of an Innovation Centre

I'm currently writing an MBA Dissertation on how being part of an Innovation Centre assists a business in its endeavours. It's a one company case study, of TCL and how we have worked with the Innovation Centre, and the University of Exeter, what we have got out of it, what we have given to it and what else we could have / should have done.
It looks at many aspects of things, including what the innovation centres are there for and how our business fits with that model, along with a perspective on how other businesses work with the innovation centre.
If you are reading this and your business is present in an innovation centre then I would very much welcome your views and response to this survey. All contributions gratefully received, particularly if you are part of the Innovation Centre in Exeter, but also if you are from elsewhere. The comparisons will be very interesting.

Note: The survey closes on Friday 06 November 2009.

Holidays are good!

Well, I'm nearing the end of my first week back, after a lovely two week vacation in Cyprus. All I can say is: Holidays are good!

At Xmas, I made some reflections on the year and recognised that there hadn't been enough breaks last year, and that when they arrived they weren't when I needed them e.g. they were reactive rather than proactive. When the holiday started I was very tired, and the entire trip was about recovery rather than relaxation and recharging and fun!

So this year the plan is different. Three vacations were booked before January had even started -> one every three months. March saw a trip to Portugal. June a trip to Cyprus and September sees a trip to Spain. The benefits are already showing. The trip to Cyprus came at the right time for me. I was able to enjoy it all the more because I was less tired, and even in returning to work I know the next break is only 12 weeks away.

Malcolm is very fond of saying: "breaks help you go faster", and he's right. (How fast would you drive a car without brakes???) I feel that I've achieved a lot more in the first quarter of the business year, and have greater clarity of mind and purpose. I do hope that it continues into the next quarter too!

Holidays are good!

Donating Time to the Innovation Centre in Exeter

Since 2001 TCL has had a presence at the Innovation Centre at the University of Exeter. Great place for us to work. Amazing campus and of course fantastic links and relationships with the University.

Exeter was the place that we started our scholarship programmes from, and where we have worked the most in terms of join ups with any institution. In addition to our academic scholarship programmes we are also involved in a sports scholarship programme. We have several members of our team on MBA courses with the University and we are active participants in student projects, placements and knowledge transfer exercises.

Today, I will start my first of a series of engagements with the Innovation Centre. I've 'donated' a 1/2 day session every month for the centre to use as they wish. For mentoring and support of young entrepreneurs, for presentations, for business planning, for bringing together different groups or just as a sounding board. I'm very much looking forward to it, and the new challenges it may bring.

The dreams and aspirations I have for my future are around entrepreneurship and helping people to start, and bring, businesses to the South West. This feels like another step on that journey.